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SiliconANGLEUpdated Oct 30 15:13

No-code apps help HPE cut executive status meetings: a monday.com platform practice

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HPE replaced executive status reporting with no-code apps on monday.com's AI work platform, compressing what was originally a weekly project review meeting into a monthly one. Kate Kenner, head of its strategic sourcing and planning capability community, said the first IT ticketing app was built in 24 hours; she then shifted to teaching colleagues to build their own processes, and used monday vibe to build an executive dashboard that can be exported to PowerPoint. HPE also allocates AI quotas by group, trains before opening access, and has configured an AI agent to pull live attendance data from Teams weekly, categorize it by organization and region, and flag those missing from HR records.

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Enterprises are learning that no-code apps deliver the most value when the people closest to the work build them. As AI agents arrive inside work management platforms, the harder task is getting employees comfortable enough to use them without letting adoption spin out of control.

That shift is playing out at Hewlett Packard Enterprise Co., which runs workflows across the company on monday.com Ltd.’s AI work platform. One early tester turned a single IT ticketing build, assembled in 24 hours, into a companywide practice of teaching colleagues to build their own workflows, according to Kate Kenner (pictured), capability and community lead for strategic sourcing and planning at HPE.

“My thing is, I love building things, I do, but I want to enable them to build it,” Kenner said. “So a lot of times, I’ll sit with them and be like, well, I think you have the skills to build this because it’s such an easy product. It really doesn’t take a lot of uplift to learn it.”

Kenner spoke with Rebecca Knight at monday.com’s Elevate event, during an exclusive broadcast on theCUBE, SiliconANGLE Media’s livestreaming studio. They discussed how HPE scales no-code apps, how it governs AI use and how agents are taking on routine reporting. (* Disclosure below.)

Scaling no-code apps and AI with guardrails

Enthusiasm for AI isn’t the problem. Research from monday.com and Nielsen, cited by Knight, found that 72% of people work at companies that mandate or strongly encourage AI use, even as the processes around it lag. At HPE, admins pace the rollout by training users first and giving groups separate AI credit allotments, Kenner explained.

“It’s really tough. But you got to give enough allowance for people to be creative and to get their hands wet … But also not let them go wild, wild west on it,” she said.

HPE is also building vibe apps with monday vibe, monday.com’s no-code tool for creating custom applications. Kenner’s first one replaced the chore of pasting charts into slides with an executive dashboard that can still export to PowerPoint for leaders who want a deck.

“It’s a no-code solution that we pair with so many of our boards to build the dashboards we want,” she said. “In our corporate world, I will say everyone loves PowerPoint and it has been very hard to get off PowerPoint.”

The payoff showed up on the calendar. With live project status available anytime, executives cut back their review meetings, while a finalize button archives each month’s numbers as a system of record, according to Kenner.

“They knocked a whole bunch of the meetings off the calendar,” Kenner said. “Instead of weekly, now they’re monthly.”

Those no-code apps now pair with AI agents that take on the grunt work. Each week, an agent Kenner configured pulls attendance for her Monday livestream from Microsoft Corp.’s Teams, maps attendees by organization, region and manager, and flags anyone missing from HR records.

“I basically programmed it and every Monday I just hit run and she’ll go through all of it and she’ll come back with any of the things that may be flagged,” Kenner said.

Here’s the complete video interview, part of SiliconANGLE’s and theCUBE’s coverage of monday.com’s Elevate event:

(* Disclosure: TheCUBE is a paid media partner for monday.com’s Elevate event. Neither monday.com, the sponsor of theCUBE’s event coverage, nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE

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