Uber Opens OpenAI ChatGPT Work Agents to Over 30,000 Employees
Uber has opened OpenAI's ChatGPT Work agents to more than 30,000 employees, 30 times the size of its 1,000-person pilot. Engineers continue to use Codex, while ChatGPT Work is mainly aimed at operations, finance, marketing and product teams, with internal skills and training provided. Uber did not disclose costs or productivity results; the rollout comes one month after it cut about 3,300 positions, but the company did not link the two.
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Uber has expanded ChatGPT Work from a 1,000-person pilot to more than 30,000 people while keeping Codex for engineers, reflecting a division-of-labor approach to enterprise deployment.
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Uber is giving OpenAI’s ChatGPT Work agent to more than 30,000 employees, 30 times the size of its 1,000-person pilot.
Engineers keep Codex, leaving ChatGPT Work to operations, finance, marketing and product staff, supported by internal skills and training.
Uber hasn’t disclosed the cost or any productivity results.
This rollout lands a month after Uber cut about 3,300 roles, though the company hasn’t linked ChatGPT Work to those cuts.