Amazon adds over 100 shopping features to Alexa, enabling subscription and delivery instruction management
Ahead of the holiday season, Amazon has added more than 100 shopping-related capabilities to Alexa, supporting the creation and editing of shopping lists, management of subscription cycles, modification of delivery addresses and delivery instructions, and answering questions about Prime and Audible subscriptions and bill payments. Amazon says the number of users using agent features has grown 8-fold this year, and over the past 12 months more than 400 million consumers have shopped with Alexa.
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Ahead of the holiday season, Amazon has added more than 100 new shopping-related capabilities to Alexa, including managing subscriptions and lists, updating delivery instructions, solving payment issues, and answering questions about Prime subscriptions.
The update allows you to use Alexa to create lists, register them, see what’s on them, and add or edit items. You can also manage subscriptions with the AI bot — for example, you could ask it to change deliveries for an item to every three months instead of every month — and edit delivery instructions, such as change an address or add drop-off details.
Users also can now ask Alexa about their Prime or Audible subscriptions, and ask it questions about billing or payment issues.
Amazon has launched various AI-centric shopping features this year, including a shopping assistant and a way to notify users about new products and offers .
The company said that since the start of the year, the number of people using agentic features has grown 8x, and over the last 12 months, over 400 million consumers have used Alexa for shopping.