Vue3 + Spring Boot + Bailian: Full-Stack Practice of an AI Customer Service Dialogue System
AI summary
An AI customer service system built on Vue3, Spring Boot, and Alibaba Cloud Bailian enables 70% of high-frequency repetitive questions to receive second-level responses, raising customer satisfaction from 72% to 93%. The system uses Qwen-Plus by default (2 yuan per million tokens), automatically escalates complex technical support questions to Qwen-Max, and implements SSE streaming output and multi-turn context management through the DashScope SDK.
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