OpenAI and Uber Partner to Roll Out ChatGPT Work to All Employees

Great to host @gdb at @Uber HQ this week. We’ve worked closely with @gdb and the @OpenAI team for several years, and it’s remarkable how much has changed. The first piece of work we did with ChatGPT years ago was with our support team, tinkering with a 4K context window :-). That’s hard to imagine now. Now we’re using the latest frontier models to automate engineering workflows at global scale, moving into the era of agentic engineering. Today we’re expanding agentic capabilities across the whole company. Following a 1,000-person pilot, we’re rolling out ChatGPT Work from @OpenAI for Business to every Uber employee. We’ve seen the shift in engineering, moving from AI helping with individual tasks to completing whole workflows, and we want to bring that same shift to teams across the business. I’ve spoken before about the ‘AI pods’ we launched earlier this year, pairing AI engineers with teams across Uber to improve how work gets done. One team reduced the time needed for an intense capital allocation process covering 150 cities from 15 hours to 30 minutes. That’s what I love about applied AI: combining the latest technology with the expertise of people on the ground to completely rethink what’s possible. Now we want to do that at scale. Uber has always been a company of builders, and every day millions of people around the world rely on what we create. I can’t wait to see what the team builds.

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Great to host @gdb at @Uber HQ this week. We’ve worked closely with @gdb and the @OpenAI team for several years, and it’s remarkable how much has changed. The first piece of work we did with ChatGPT years ago was with our support team, tinkering with a 4K context window :-). That’s hard to imagine now. Now we’re using the latest frontier models to automate engineering workflows at global scale, moving into the era of agentic engineering. Today we’re expanding agentic capabilities across the whole company. Following a 1,000-person pilot, we’re rolling out ChatGPT Work from @OpenAI for Business to every Uber employee. We’ve seen the shift in engineering, moving from AI helping with individual tasks to completing whole workflows, and we want to bring that same shift to teams across the business. I’ve spoken before about the ‘AI pods’ we launched earlier this year, pairing AI engineers with teams across Uber to improve how work gets done. One team reduced the time needed for an intense capital allocation process covering 150 cities from 15 hours to 30 minutes. That’s what I love about applied AI: combining the latest technology with the expertise of people on the ground to completely rethink what’s possible. Now we want to do that at scale. Uber has always been a company of builders, and every day millions of people around the world rely on what we create. I can’t wait to see what the team builds.