Baidu Health Upgrades Wenxin Health Assistant, Launches Haoyi Matrix and Health Camera

On October 24, Baidu Health announced the upgrade of the Wenxin Health Assistant and released the "Good Doctor Matrix" and the "Health Camera." The Good Doctor Matrix includes multiple functions such as "Good Doctor Q&A, Good Doctor Appointment Slot, Good Doctor Talk, Good Doctor Ranking, and Good Doctor Review," further realizing a closed loop of full-process medical services including AI plus real-doctor online consultations and offline visits; meanwhile, the Health Camera, the first in the industry to feature health dynamic video recognition, supports not only typing, dialect voice input, and photo taking, but also interaction methods with full-modal input such as users shooting and uploading videos and talking while filming, further lowering the threshold for users to describe health problems.

Yang Minglu, General Manager of Baidu Health, said that the value of AI's development in the medical field should be measured not only by how many users it serves, but also by whether it can take responsibility for every life. Baidu Health continues to invest in the "AI + real doctor" model, so that the decision-making power for diagnosis and treatment always remains in the hands of professional doctors—empowering but not replacing, assisting but not dominating—so that every step of health has a doctor to rely on.

At the press conference, Fan Daiming, Academician of the Chinese Academy of Engineering and Chairman of the Chinese Anti-Cancer Association, shared the development and promotion results of the "China Integrated Oncology Diagnosis and Treatment Guidelines" (CACA Guidelines), as well as the association's work in cancer science popularization and medical culture development. He proposed that AI is an amplifier for the universalization of medicine: the CACA Bot built on Baidu AI turns bulky guidelines into a tool that doctors and patients can consult at hand, making cutting-edge medicine accessible and trustworthy. But medicine concerns life, and AI can only expand the boundaries of capability, not replace doctors' judgment. Human-machine collaboration is the right path—AI empowers medicine, and doctors take responsibility for life.

Can you consult a doctor directly by recording a video? Letting patients "explain clearly" from the source

Among China's 700 million AI users, 47% have obtained medical and health-related information from AI tools, but in traditional health Q&A scenarios, real health needs are often complex and specific: elderly users may not be used to typing; some users find it difficult to accurately describe problems in Mandarin; most users are ordinary people without a medical background, and for conditions such as multiple skin lesions, appearance, and movement, words alone are not enough to explain clearly; data on examination reports, drug packaging, and health devices also require users to spend time manually entering it.

Insight into this market demand led Baidu Health to release the Health Camera. It not only supports users in typing, dialect voice input, and photo consultation, but is also the first in the industry to support directly shooting and uploading videos and talking while filming. Based on the multimodal capabilities of the Health Camera's dynamic video recognition, dynamic vital signs and the positional relationships of multiple symptoms can be seen at a glance.

Behind this recognition capability is training on more than 3 million professional multimodal imaging materials, learning from more than 100 million diagnostic and treatment logic data, and cumulative real-time feedback and correction from professional doctors tens of millions of times. Real doctors participate in data training, telling AI how to identify key points and how to make calibration judgments. With the support of the Health Camera's AI capabilities, patients can talk while filming, turning natural-language descriptions such as "a bit of peeling" and "a small white patch appeared" into more complete and more valuable information that can assist doctors in making precise diagnoses.

In addition, in the Wenxin Health Assistant, users can also use their mobile phone cameras to photograph physical examination reports, test sheets, and other content. Hundreds of types of professional medical reports can be accurately interpreted through the model's OCR recognition capability, helping patients screen for issues. In the past year, the report interpretation function was used more than 27 million times, with an interpretation accuracy rate of over 98%.

150,000 real doctors from top-tier hospitals are online 24/7, and AI answers are now reviewed by professionals

AI can improve the efficiency of information organization and response, but decision-making and diagnosis on medical and health issues have a high professional threshold. AI may give a single-point conclusion, but the same symptom may correspond to different causes, and the same abnormal indicator also needs to be judged comprehensively in light of age, medical history, medication use, and other examination results.

The Good Doctor Q&A consultation room has more than 150,000 real doctors from top-tier hospitals, providing patients with 24/7 online services and responding in as fast as 1 minute. By searching "Baidu Health" or related health questions in the Baidu App, users can go directly to the Good Doctor Q&A entrance. AI sorts out information such as the user's symptoms, examination results, duration, and past medical history, then precisely matches the user with an appropriate real doctor, who asks follow-up questions and makes judgments around key issues, and finally the real doctor gives a professional diagnosis and solution, providing traceable medical evidence for AI answers and enhancing the professionalism and credibility of AI health services.

Li Xiang, product head of the Wenxin Health Assistant, said that the core of Good Doctor Q&A is not to let AI replace doctors, but to leverage AI's advantages in information understanding, summarization, and interaction efficiency while introducing the professional capabilities of real doctors, making health answers more authoritative, credible, and evidence-based. It is not just about giving users an answer, but about ensuring that every question receives a responsible solution.

At present, Good Doctor Q&A fully covers four major mainstream departments: dermatology, internal medicine, traditional Chinese medicine, and gynecology, and all capabilities are open for free trial for a limited time.

Bridging the last mile of medical treatment! Bringing patients from the chat box into the doctor's office

From the basic need for users to search for health information, to health Q&A generated by generative AI, and then to the connection between real-doctor online consultations and offline medical services, Baidu Health is committed to ensuring that real doctors participate in the entire process of users' medical visits, and the Wenxin Health Assistant is also evolving from "answering questions" to "solving problems."

In Baidu Health's view, the barrier to AI + healthcare lies not only in how many questions a model can answer, but also in whether it has real doctor resources behind it, whether it can provide reliable evidence, and whether it can turn online information into actual services that users can obtain. For patients, a quickly generated answer is not the end of the service. Confirming whether a medical visit is needed, choosing the right department and doctor, and obtaining further examination or treatment recommendations are the key links in health needs.

HaoYi Add Appointment bridges the last mile of patients' medical visits, bringing patients into doctors' consulting rooms and forming a complete service chain from online AI + real-doctor consultation, to offline medical visits, to online follow-up. Users can upload their medical records and preferred time and other needs; AI assists doctors in collecting patient information, which is then reviewed by the doctors themselves, who sort and grant add appointments according to the severity of the condition and the degree of match with the doctor.

At present, HaoYi Add Appointment supports long-cycle appointments of up to 30 days, has achieved "full regional coverage" and "full department coverage" in China, and covers more than 80% of public tertiary Grade A hospitals. More than 50,000 doctors have activated HaoYi Add Appointment, providing more than 120,000 extra appointment slots every day, including key benchmark hospitals such as Union Hospital, Tongji Medical College, Huazhong University of Science and Technology; the First Affiliated Hospital of University of Science and Technology of China (Anhui Provincial Hospital); Suzhou Municipal Hospital; and Zhujiang Hospital of Southern Medical University. The add-appointment approval rate has reached 70%, and it has cumulatively helped users successfully obtain add appointments nearly 6 million times.

According to Li Xiang, HaoYi Add Appointment is currently entirely public-welfare add appointments, and the patients and families it has helped are already spread across the country. At the launch event, Professor Yang Keming from Fuwai Hospital of the Chinese Academy of Medical Sciences also shared a case: an add-appointment application was received on the HaoYi Add Appointment platform from a parent in Zhengzhou, saying that the child was only 2 years old, had congenital heart disease, and was very anxious. Director Yang immediately approved the application and successfully scheduled surgery; a patient far away in Gansu who had been diagnosed with pulmonary bullae successfully obtained an expert appointment at Tangdu Hospital of the Air Force Medical University in Shaanxi... For the platform, this is just one application record; but for a family anxiously waiting, it may be a path that has finally been opened.

Committed to industry co-building, Baidu Health launches the HaoYi Alliance and releases the HaoYi Open Plan

Every day, more than 130 million users search for health questions on Baidu. Behind this massive data scale is users' dual demand for efficiency and professionalism in health information. On the one hand, users hope to be able to ask questions at any time and quickly understand complex medical terminology; on the other hand, health services cannot pursue speed alone and also require professional sources, medical evidence, and real-doctor support.

Over the past few years, based on the 360,000+ doctors on Baidu Health, 430+ top authoritative institutions in the industry, and 10 billion+ health data accumulations, the monthly active users of Baidu Health's AI services have reached 50 million+, ranking first in the industry. The accuracy rate for interpreting medical reports has reached 98%+, and the accuracy rate for skin disease recognition has reached 95%. The latest health vertical AI application evaluation report released by the China Academy of Information and Communications Technology shows that, based on the data set of this evaluation, Wenxin Health Assistant ranked first among the products tested in the comprehensive score of data sets and functional completeness across four capabilities: report interpretation, skin disease recognition, medicine box recognition, and traditional Chinese medicine tongue diagnosis.

Facing users' increasingly complex health needs, Baidu Health is committed to bringing professional health services into more everyday scenarios through open cooperation. At the launch event, Baidu Health initiated the "HaoYi Open Plan," announcing that it will open its relevant resource matrix and AI capabilities to industry partners for free. Chronic disease management apps, smart health hardware, health insurance benefits platforms, as well as pharmacy and medical O2O services and corporate employee health services, can all apply to connect. The plan provides access methods such as MCP, API, and H5, and supports scenario customization, hardware access, and data co-building.

Baidu Health stated that the goal of the HaoYi Open Plan is not to confine capabilities to a single app. Through free technical access and resource opening, partners can provide corresponding services to users in combination with their own businesses without building doctor services and AI health capabilities from scratch.

In addition, Baidu Health also officially launched the "HaoYi Alliance," setting up a hundred-million-level special budget to provide resource guarantees for the HaoYi Alliance. For doctors, Baidu Health has invested 100 million yuan in cash support to build 100 high-quality doctor IPs and empower 10,000 doctors in platform brand building; for medical associations and physician expert groups, it has invested 2 trillion inference token computing resources to jointly build Skills for 1,000 types of diseases, helping to accumulate academic achievements, promote the popularization of professional medical knowledge, and amplify academic influence. For hospitals, Baidu Health, through the Smart Hospital 2.0 solution, empowers 100 hospitals to complete intelligent upgrades and helps 8 million precise patients match to hospitals.

Li Jie, general manager of Baidu Health's Doctor Service Department, introduced that the value of AI empowerment allows doctors to provide professional checks at key links and extend services to real medical scenarios. Baidu Health will continue to use the HaoYi Alliance as a bond to deliver high-quality medical care to places where it is more needed, making every connection the beginning of trust. Let the AI health capability of "having a doctor to rely on" enter thousands of households and be shared by all.