Luma Exhibits at the 2026 Sunmi Developer Conference, AI On-device Solution Enables 10-Second Ultra-Fast Check-in

On October 22, the 2026 Developer Conference, themed "Hello AI! Embracing AI Business Together," was grandly held in Shanghai, China. The conference brought together AI innovation companies to explore the 2030 business landscape, engaging in in-depth exchanges on cutting-edge topics such as AI-driven business growth, generative marketing, and AI intelligent assistants, jointly exploring a new future for AI business.

Invited by Sunmi, Luma Intelligent Technology appeared at the conference with its latest AI edge-side intelligent scenario-based solutions, joining industry partners such as Huifu, Shouqianba, and Yinbao to jointly explore pathways for implementing AI in business. In Luma Intelligent Technology's view, AI empowerment of hotels goes beyond the intelligence of single-point devices; rather, it transforms physical accommodation spaces into spatial intelligence with perception, linkage, and self-scheduling capabilities, connecting hardware, data, and business collaboration across the front desk, guest rooms, and public areas. Relying on its self-developed AI digital human, Super Check-in Butler, and iHIOS all-domain intelligent open platform, Luma intelligently automates repetitive tasks such as hotel registration, stay extension, check-out, and invoicing, creating a full-domain service loop of "front desk — guest rooms — public areas," so that after guests complete self-service check-in, devices such as in-room guest room controls and elevator permissions respond automatically.

As the core carrier of the AI smart front desk, Luma's hotel self-service kiosks support 10-second ultra-fast check-in and 7×24 all-weather service, and can handle more than 80% of basic front desk operations, effectively reducing queues and easing night-shift pressure. At the same time, the AI smart front desk has achieved full coverage of verification for multiple types of documents, including ID cards, Chinese passports, and Hong Kong and Macao travel permits, and is equipped with English and multi-dialect operating versions, enabling guests from different language backgrounds to easily complete the entire self-service check-in process.

Data insights and alerts: real-time analysis of operational data, automatically identifying indicators such as sudden drops in occupancy rates and abnormal energy consumption and issuing alerts, assisting hotel managers in making rapid decisions;

Intelligent reminders for daily tasks: automatically reminding key work nodes such as linen inventory, equipment inspections, and marketing campaign launches according to operational rules, avoiding omissions;

Intelligent coaching for new managers: built-in standardized knowledge base and operating guides, supporting rapid learning of business processes and queries of standards, accelerating the onboarding of new hotel managers;

Generation of management suggestions: providing rationalized decision-making suggestions such as pricing strategies, staffing schedules, and marketing plans based on big data analysis, making management more efficient and more composed.

Strength accumulated: verified by 27,000+ hotels

AI value: The value of AI must ultimately be tested by large-scale implementation. To date, Luma Intelligent Technology has served more than 27,000 hotels worldwide, covering 213 prefecture-level and above cities across the country and extending to overseas emerging markets such as Africa, the Middle East, and Southeast Asia. Its products have been included in the Class A mandatory procurement lists of leading groups such as Jin Jiang, BTG Homeinns, Atour, and Dossen, and it serves international high-end brands such as Marriott, Peace Hotel, and The Peninsula. From chain brands to high-end hotels, Luma's AI solutions are continuously validating the dual value of "cost reduction and efficiency improvement, experience upgrade" across different business formats.

"Artificial intelligence is not a disruptor of industry, but an enabler of upgrading." The core of AI is not to replace people, but through human-machine collaboration to liberate practitioners from mechanical and repetitive work and return to humanistic reception and personalized service. In the future, Luma Intelligent Technology will continue to refine AI and spatial intelligence solutions for the service industry, join hands with AI ecosystem partners to jointly explore new boundaries of AI business, and, represented by the AI smart front desk and AI hotel manager, help the hotel industry fully enter a new era of AI business with human-machine collaboration.