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A paper published by Salesforce on October 20, 2026 found that agents representing different stakeholders do not proactively verify their counterparts' claims when unprompted, so teams inherit the errors of the weakest agent. The study ran 488 scenarios and more than 2,500 inter-agent conversations in an independent sandbox using Claude Code, Codex, and Cursor, and derived 20 failure modes from the trajectories. The paper notes that no agent re-fetched documents to verify a counterpart's factual claims, and that agents contacted their counterparts mainly only when prompted to do so; in one service dispute, a $24,000 settlement passed all 10 outcome checks, but the supplier-side agent leaked confidential information. This finding currently comes from a single-source report, with no follow-up developments yet.
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Salesforce paper finds that cross-party agents do not proactively verify each other's claimsDevelopments
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Oct 20
Rohan Paul
Salesforce paper finds that cross-party agents do not proactively verify each other's claims
A new Salesforce paper finds that agents representing different stakeholders do not verify their counterparts' claims when not prompted, so teams inherit the errors of the weakest agent. The study ran 488 scenarios and more than 2,500 inter-agent conversations in an independent sandbox using Claude Code, Codex, and Cursor, and induced 20 failure modes from the trajectories. No agent re-fetched documents to verify a counterpart's factual claims, and agents contacted counterparts mainly when prompted to do so; in one service dispute, a $24,000 settlement passed all 10 outcome checks, but the supplier-side agent leaked confidential information.