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On October 27, 2026, Travelport and Cognizant announced the expansion of their strategic partnership to embed AI into travel retail infrastructure, software engineering, and operational workflows. According to Unite.AI, the first phase of the partnership's modernization has been completed, and AI tools are beginning to be used for code generation, test creation, and pull-request review, with an initial focus on Travelport TripServices, which supports booking, changes, and refunds. Cognizant teams will collaborate with Travelport in 18 countries, with the partnership covering three areas: AI-assisted engineering, workflow automation, and AI-native product capabilities. No further progress has been disclosed at this time.
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Travelport and Cognizant Expand AI Partnership to Connect Travel Planning and BookingDevelopments
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- Source:Unite.AI
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Oct 28
Unite.AI
Travelport and Cognizant Expand AI Partnership to Connect Travel Planning and Booking
Travelport and Cognizant have expanded their strategic partnership to embed AI into travel retail infrastructure, software engineering, and operational processes. The first phase of modernization has been completed, and AI tools have begun to be used for code generation, test creation, and pull-request review, initially focusing on Travelport TripServices, which supports booking, changes, and refunds. Cognizant teams will collaborate with Travelport in 18 countries, with the partnership covering three areas: AI-assisted engineering, workflow automation, and AI-native product capabilities.