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MIT professor Sherry Turkle advocates banning chatbots from using the first person. She makes this argument in her new book "Artificial Intimacy: Who We Become When We Talk to Machines," and warns that humans' excessive reliance on chatbots has become a crisis. She also criticizes the "human in the loop" approach in the workplace as merely having humans do the cleanup work of fixing model hallucinations, with the actual process already handed over to AI. The related report was published on October 16, 2026, and there are currently no further evidence-based developments.
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Should chatbots be banned from using "I" and "we"? WIRED interviews Sherry TurkleDevelopments
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Oct 16
Wired AI
Should chatbots be banned from using "I" and "we"? WIRED interviews Sherry Turkle
MIT professor Sherry Turkle warns in her new book "Artificial Intimacy: Who We Become When We Talk to Machines" that humans' excessive reliance on chatbots has become a crisis, and argues that chatbots should be banned from using the first person. She criticizes the workplace practice of "human in the loop" as merely having humans do the cleanup work of fixing model hallucinations, when the actual process has already been handed over to AI.