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General Motors has released its self-developed OnStar AI Assistant, with plans to first equip it on the 2027 Cadillac Lyriq. According to a cnBeta report on October 22, 2026, General Motors also plans to launch a new version of the OnStar mobile app in 2027, replacing OnStar Guardian and the separate apps for each brand. The assistant is positioned to shift OnStar from an accident assistance call center to a connected intelligent platform that can proactively offer suggestions; vehicle cameras will also be integrated with OnStar, enabling real-time viewing of the scene outside the vehicle and automatic recording of video of abnormal events. The assistant is currently at the launch stage, and no further facts about its subsequent rollout have been disclosed.
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GM injects AI into OnStar: from in-vehicle call center to intelligent assistant platformDevelopments
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Oct 22
cnBeta
GM injects AI into OnStar: from in-vehicle call center to intelligent assistant platform
General Motors has unveiled the new OnStar AI Assistant, which will debut on the 2027 Cadillac Lyriq, and plans to launch a new version of the OnStar mobile app in 2027, replacing OnStar Guardian and the separate apps for each brand. The assistant is developed in-house by GM, with the goal of transforming OnStar from an accident-assistance call center into a connected intelligent platform that can proactively offer suggestions. Vehicle cameras will also be integrated with OnStar, enabling real-time viewing of the surroundings outside the car and automatic recording of video of unusual events.