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On October 28, 2026, Box CEO Aaron Levie offered his assessment: the proportion of enterprise workflows that truly apply agents is currently below 1%, and most scenarios merely have large language models make judgments through single calls. He said that with improvements to infrastructure such as computer use, long-running agents, and harnesses, agents can now enter more complex workflows, and in the future compute will be deployed on demand in the form of agent clusters; enterprises need to restructure their processes rather than having users prompt one by one. He also believes that information-intensive fields such as finance, life sciences, and healthcare will be significantly affected.
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Box CEO: Enterprise agent deployment below 1%, at a turning pointDevelopments
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Oct 28
Aaron Levie
Box CEO: Enterprise agent deployment below 1%, at a turning point
Box CEO Aaron Levie believes that the proportion of enterprise workflows truly using agents is currently below 1%, with most merely having LLMs make judgments in single calls. With improvements in infrastructure such as computer use, long-running agents, and harnesses, agents can now enter more complex workflows; in the future, compute will be allocated on demand in the form of agent clusters, and enterprises need to restructure processes rather than having users prompt one by one. Information-intensive fields such as finance, life sciences, and healthcare will be significantly affected.