Anthropic and law firms discuss rules for AI agent negotiations
Anthropic is working with law firms to develop fair negotiation standards for AI agents that bargain on users' behalf, handle complaints, or improve contract offers. According to the Financial Times, the company wants to embed lawyers' negotiation ethics into Claude agents so they can negotiate with other people's agents, resolve disputes, and discuss salaries. The report cited experimental data showing that in Project Deal, the Claude agents of 69 employees completed 186 transactions without human confirmation, totaling slightly more than $4,000; Opus agents sold the same goods for $2.68 more and bought at $2.45 less than Haiku, yet Haiku users rated fairness almost the same as Opus users, at 4.06 and 4.05 respectively on a 7-point scale. Project Swap showed that instructions had far less impact than the model itself: using aggressive instructions raised the score by only 0.02, while switching from Haiku to Opus raised it by 0.12. The report also said Anthropic is recruiting Conceptual Reasoning Fellows with legal backgrounds to spend four months testing Claude on judgment-intensive questions in law, philosophy, cognitive science, economics, and political science. The standards are still under discussion.
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