WeCom and WorkBuddy are now officially integrated, with AI entering the sidebar and contacts

Then, before I could even finish explaining what I needed, it started acting up...

Great, now I have to introduce everything all over again.

Digging through group chats, hunting for files, explaining the background—and after all that, I probably still have to add: "The client changed their mind later, so don't write it based on the earlier version."

And even after it finally finishes the work, I still have to download it, forward it, fill in the system, notify colleagues... I wanted to save effort, but I ended up becoming my own file clerk and file-transfer assistant.

Hey, I actually found something—what Tencent has done here, I think, really hits the spot—

WeCom and WorkBuddy are officially integrated, with AI moving directly into the WeCom sidebar and contacts.

No need to jump to external software, no need to download an extra client, and you can log in with your WeCom account in one click—right in the chat window you use every day, you can assign tasks directly.

More importantly, it doesn't start from a blank slate: within the authorized scope, it can understand and work with your WeCom messages, files, schedules, and emails—no hand-holding needed.

When the work is done, you don't need to download, export, or forward things back and forth either—the generated content, documents, and files flow directly back into WeCom conversations, WeDrive, and business workflows.

For enterprises, the value of this integration is that it lets AI truly enter daily business: the knowledge and experience a company has accumulated can be called upon more easily, work outputs can continue to circulate and be reused within the team, and the collaboration cost of repeatedly searching for materials, cross-checking information, and sending files is reduced.

When personal efficiency runs through every business link, upstream and downstream collaboration becomes smoother, and the whole team can deliver faster.

Finally!!!

If there's one thing that's the biggest headache, it's the daily explosion of group chat messages.

Hundreds of unread messages, most of which aren't brand-new to-dos—who's waiting for a reply, which requirement has changed again, which matter can't be delayed any longer... all of this is scattered across chat logs, and you can only manually scroll up and swipe back and forth, piecing fragmented conversations together bit by bit into causes and consequences.

Don't worry! After WorkBuddy moves into the WeCom sidebar and contacts, it's a conversational bot.

Once authorized, it can sort out unread priorities, search chat records, read one-on-one and group chat history, and also summarize and distill forwarded group chats—straightening out a messy pile of group chat for you directly.

Take a project group, for example: it can pull out the conclusions that have already been settled, the changes that appeared later, the issues still hanging unresolved, and who is responsible for what next.

The discussion ideas and decisions from the group chat directly become the basis for its understanding of the task.

We no longer have to manually put together a little essay on the project background and then copy-paste it to feed it.

Put simply, so-called work context is just understanding what everyone has talked about and where things have progressed to.

Of course, work information isn't all in the chat box.

A line in the group like "execute according to the plan" may have details hidden in some document; a line like "look at the spreadsheet data" may have key information sitting in a WeDrive file.

If it only parses conversations, the reports it delivers are likely to lack core information.

So this upgrade also fills in the file link: WorkBuddy can open WeCom documents in the built-in browser and directly pull files from WeDrive for organization and analysis.

If you want to cite a certain part of a conversation, just lock the corresponding conversation scope; if you want to use a certain piece of material, just bring the file in to participate in the task.

Permissions remain controllable, but repetitive operations are saved!

It's not just convenient before you start—after the work is done, delivery also happens in the same workflow.

Library files generated by WorkBuddy can be sent directly to WeCom and can also be saved to WeDrive;

The share panel has an additional WeCom distribution channel, and in documents you can directly @ and pull WeCom colleagues in to edit together.

Generation, storage, distribution, and secondary editing all follow the original office workflow.

It doesn't just handle messages and files—schedule and meeting, and email capabilities are also integrated.

It can check schedules, change schedules, book meeting rooms, initiate online meetings, and pull meeting minutes and to-dos;

It can also search, send, receive, reply to, and forward emails.

So hassle-free—so very hassle-free.

What's more, the people you deal with in WeCom aren't just colleagues you collaborate with every day—there are also a large number of external customers.

When this set of capabilities can likewise connect to customer communication, then it doesn't just liberate us workers—

This ability to accumulate information and handle things automatically naturally gets applied to the real business of the enterprise, and what's saved is no longer just one person's time.

First, take this tech company: their customer leads used to be scattered across lead forms on quite a few channels, requiring manual aggregation and then assignment; when sales added a customer on WeChat, they still had to determine ownership, identify intent, and finally enter the information into the CRM.

You had to note what the customer said, note who the customer was, and note when they were added and who added them.

Communication is business, and registration is business too—it's just that after doing registration work so much, who wouldn't want to ask:

Can't you stop making me fill this in again?

So this company brought WorkBuddy in.

Leads from various channels are first gathered together by WorkBuddy, placed uniformly into WeCom smart sheets, and then assigned to team members.

Everyone works around the same sheet, and the lists no longer have to be scattered in each person's hands.

After sales adds a customer on WeChat, the customer information, the person who added them, and the time of addition are automatically synced into the sheet, and the enterprise determines ownership according to established rules such as the time of addition—that is, "locking the customer."

This is quite practical: who a customer ultimately belongs to is best recorded in advance, rather than waiting until results actually come out and then having a bunch of people go back and dig through history.

After that, sales continues to communicate through WeCom as usual, and AI identifies intent based on the communication records, tagging high-intent customers accordingly; WorkBuddy then reads this information and fills it into the enterprise's CRM.

Customer review, customer locking, tagging, and data entry are connected into one line.

Sales can focus on talking things through clearly with customers, and tasks like registration and syncing no longer have to wait until after the conversation ends to be filled in.

For the company, it can also follow up within a unified record, no longer always having to rely on a certain employee's memory.

In addition, another difficulty on the front line is that things old employees find completely natural, us newcomers really don't know!!!

Which customers to contact, which replies are worth following up on, and what timing is suitable for continuing the conversation—it's all experience.

Having heard it in training is one thing, but when actually standing in front of a customer, the mind still goes blank.

A leading securities firm used WeCom and WorkBuddy to weave this kind of experience assistance into the service process.

The preparation of professional content is different too.

WorkBuddy analyzes the data, then turns professional expressions into reports customers can understand; the base version of a report has been shortened from two or three days to being generated in minutes.

The difference in work pace is far more than a little. Employees can put their time back into checking content, understanding customers, and follow-up service... and spend a little less time staring blankly at an empty document.

The experience of excellent employees can finally change from the verbal arrangement of "just follow them and learn more" into assistance that other employees can actually use.

Simply the light of newcomers!

There are also manufacturing enterprises where some profit loss is hidden deeper than an unanswered customer message.

Scrap material, inventory, pricing errors, and repeated mold opening—none of these alone would warrant a big meeting, but accumulated over time, every one of them is spending money.

A thermos cup manufacturer ran into exactly this situation.

Buying a dedicated system starts at over a hundred thousand, and may not even fit its own business; relying on Excel and manual management makes data easy to scatter and tasks easy to miss.

In the end, all that's left is "let's just use it like this for now," and this "for now" may last a long time.

After connecting WorkBuddy, things are different.

In the mold pricing step of new product R&D, they can put the design reference table, mold inventory list, and process pricing table directly into WeCom smart sheets.

Whether there are inventory molds that can be reused, whether material prices are the latest, and how much each mold costs—these can all be checked and calculated clearly in the same process.

With concrete cost accounts to calculate, places that previously seemed not worth buying a separate system for now have the opportunity to be managed seriously.

For individuals handling materials, uploading files and clearly stating requirements is enough to get started.

But in an enterprise it's different: who can view which materials, who has permission for which operations, and who makes the final call after the work is done—all of it is governed by rules.

Once WeCom and WorkBuddy are connected like this, the most direct benefit is that there's no need for a major overhaul—it's an in-place upgrade.

Enterprises continue to use WeCom's existing organizational structure and identity system to assign accounts, set permissions, and manage usage;

WorkBuddy is just like a new colleague in the WeCom contacts, and tasks can be arranged right in the usual chat window, with almost no barrier to getting started.

Gradually, the information a company has accumulated over years can also become real assets that can be put to use.

Blockages in cross-department work can also be cleared.

Many times work gets stuck simply because information has to be copied and pasted back and forth.

WeCom paired with WorkBuddy can string together cross-department and cross-system tasks; when done, results automatically return to WeCom conversations, sheets, and approval flows, and are passed directly to the next stage, with progress tracking and bottleneck reminders.

But when these experiences, processes, and rules all enter the company, it becomes an enterprise plug-in that knows everyone, remembers everything, and also follows all the rules—

When something comes up, it really can step up.

In a while, maybe it'll be my turn to ask it for remedial lessons (doge).