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Smart City Industry AnalysisUpdated Oct 25 20:50

Shanghai issues an action plan for AI empowering the industrial services sector, with a target of over 85% application penetration by 2028

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The Shanghai Municipal Commission of Economy and Informatization issued the "Shanghai Action Plan for Accelerating the High-Quality Development of AI-Empowered Industrial Services (2027-2028)," proposing that by 2028 the AI application penetration rate in the industrial services sector reach over 85%, strive to cultivate 10 digital-intelligent native unicorn enterprises, build 5 industry-level collaborative design platforms, and promote 500 high-quality enterprises to build Shanghai advanced-level smart factories. The plan focuses on full-chain upgrading across R&D and design, supply chain services, flexible manufacturing, embedded quality inspection, and predictive operation and maintenance deployment, and provides up to 20 million yuan in support for technical breakthroughs such as intelligent production scheduling and dispatching hubs, AI inspection equipment, and predictive operation and maintenance. The plan also proposes supporting industrial agent task planning and swarm collaboration, developing lightweight vertical small models adapted to self-developed AI chips, and providing up to 5 million yuan in subsidies for enterprises calling third-party large model APIs or deploying them privately.

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The plan specifies subsidy amounts for industrial agents, edge-device small models, and corpus services, which can be used to judge where local industrial policy is focused.

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Notice of the Shanghai Municipal Commission of Economy and Informatization on Issuing the "Shanghai Action Plan for Accelerating the High-Quality Development of AI-Empowered Industrial Services (2027-2028)"

To the relevant units:

In order to implement the national strategic deployment for developing a new generation of artificial intelligence, promote the deep embedding of high-value industrial services into the entire production and manufacturing process, improve the supply quality of industrial services, and drive the manufacturing industry toward the high end of the value chain, the "Shanghai Action Plan for Accelerating the High-Quality Development of AI-Empowered Industrial Services (2027-2028)" is hereby issued to you. Please conscientiously implement it.

Shanghai Municipal Commission of Economy and Informatization

October 16, 2026 Shanghai Action Plan for Accelerating the High-Quality Development of AI-Empowered Industrial Services (2027-2028)

In order to implement the national strategic deployment on promoting AI empowerment of new industrialization, seize the opportunities of AI technological innovation, accelerate the deep embedding of high-value industrial services into the entire production and manufacturing process, improve the supply quality of industrial services, and drive the manufacturing industry toward the high end of the value chain, this action plan is formulated.

I. Overall Objectives

Guided by full-chain AI empowerment and with next-generation intelligent manufacturing as the main direction, implement the "Model-Shaping Shanghai Services" action, comprehensively enhance the supporting capacity of industrial services, develop R&D and design, supply chain services, flexible manufacturing services, quality inspection, and equipment operation and maintenance, and strive to strengthen the core competitiveness of industries.

By 2028, the penetration rate of AI applications in industrial services shall reach over 85%, and strive to cultivate 10 digital-intelligence-native unicorn enterprises. Build 5 industry-level collaborative design platforms; focus on key fields such as high-end equipment and complete vehicle manufacturing to enhance supply chain resilience and security; promote 500 high-quality enterprises to build flexible manufacturing service systems and create Shanghai advanced-level smart factories; popularize embedded quality inspection in key industries such as integrated circuits and new energy vehicles; further enhance equipment predictive operation and maintenance service capabilities. Provide strong support for the city to accelerate the advancement of new industrialization and build a modern industrial system.

II. Implement the Full-Chain Service Upgrade Action

1. Develop new types of R&D and design. Support enterprises in building model-driven product R&D and virtual pilot testing platforms, accelerate the development of platform-based design and generative design, and provide up to 10 million yuan in support. Encourage R&D and design enterprises to deepen the application of AI technology, build full-process collaborative workbenches for fields such as fashion consumer goods and automobiles to shorten product R&D cycles; focus on biomedicine and new materials to carry out generative R&D applications and accelerate the discovery and validation process of innovative drugs and key materials; around the integrated circuit industry, deepen applications such as AI-EDA and code-assisted development to promote high-end and systematic development of products. Around future industries, explore new paradigms of scientific intelligent R&D. Promote R&D software enterprises to accelerate technological transformation and enhance AI programming capabilities. (Responsible units: Shanghai Municipal Commission of Economy and Informatization, Shanghai Municipal Science and Technology Commission)

2. Strengthen supply chain service capabilities. Support industrial e-commerce development to deepen into production links with integrated manufacturing services such as BOM collaboration, order scheduling, and material matching, and provide up to 10 million yuan in support; support supply chain service enterprises in using AI technology to build supply chain management systems, embed intelligent procurement and logistics scheduling into production links, and achieve an intelligent closed loop from sourcing to delivery, and provide up to 5 million yuan in support. Encourage chain leader enterprises in integrated circuits, high-end equipment, and complete vehicle manufacturing to open supply chain collaboration scenarios to industrial service enterprises, driving intelligent upgrading of upstream and downstream. (Responsible unit: Shanghai Municipal Commission of Economy and Informatization)

3. Strengthen flexible manufacturing services. Support enterprises in tackling technologies such as automatic drawing parsing and intelligent process planning, build intelligent scheduling and dispatching hubs, and provide up to 20 million yuan in support; support enterprises in innovating new manufacturing models with agents and agent combinations as basic units, develop AI-driven flexible production line solutions, and provide up to 10 million yuan in support. Encourage enterprises to focus on tracks such as discrete processing and precision assembly, promote flexible collaborative operations of industrial robot clusters, and build factory system architectures with efficient collaboration between information systems and physical equipment. (Responsible unit: Shanghai Municipal Commission of Economy and Informatization)

4. Innovate embedded online quality inspection. Encourage key manufacturing enterprises in integrated circuits, new energy vehicles, and fashion consumer goods to cooperate with industrial service enterprises, promote online inspection equipment into workshops and onto production lines, achieve integration of production, inspection, and correction, and improve production line first-pass yield. Support enterprises in tackling 3D visual perception technology, explore CIS+SoC fusion technology, accelerate the R&D of high-end area-scan global shutter and line-scan image sensors, and provide up to 20 million yuan in support. Support enterprises in building AI inspection equipment deeply integrated with industrial vision models, accelerate the formation of first-set breakthroughs, and provide no more than 20 million yuan in support. (Responsible unit: Shanghai Municipal Commission of Economy and Informatization)

5. Enhance predictive operation and maintenance levels. Support enterprises in tackling fault prediction algorithms, precision sensing technology, digital twin engines, etc., and provide up to 20 million yuan in support. Support enterprises in fields such as steel metallurgy, petrochemicals, and high-end equipment to promote the coupling and collaboration of multimodal equipment data with time-series models and mechanistic models, build equipment predictive maintenance solutions, and provide up to 10 million yuan in support, achieving real-time monitoring of production equipment status, precise fault warning, and dynamic life assessment. Encourage manufacturing enterprises to accelerate the opening of underlying equipment data and promote interconnection among cross-brand and cross-category equipment. (Responsible unit: Shanghai Municipal Commission of Economy and Informatization)

III. Implement the Innovation Foundation Tackling Action

6. Strengthen the creation of intelligent tools. Support enterprises in tackling technologies such as industrial agent task planning, tool use, long-term memory, mutual recognition and interconnection, and swarm collaboration, accelerate the R&D of key components such as perception, decision-making, and execution, and improve the agent toolchain. Encourage enterprises to prospectively deploy physical AI, focusing on breakthroughs in core technologies such as world model construction, multimodal physical perception, virtual-real interaction, and autonomous decision-making. Support industrial software enterprises in breaking through core technologies such as geometric kernels and solvers, and improve product systems such as cloud-based computer-aided design and computer-aided engineering. Provide up to 20 million yuan in support for enterprises carrying out the above technological tackling projects. (Responsible unit: Shanghai Municipal Commission of Economy and Informatization)

7. Promote the construction of industry data foundations. Support enterprises in accelerating core technology breakthroughs such as ontology modeling, knowledge graph construction, and multi-source heterogeneous data fusion, provide high-quality dataset construction services for the manufacturing industry, and offer up to 20 million yuan in support. Encourage manufacturing enterprises to accumulate reusable process rules, data association logic, and industry knowledge models, and strengthen the integration of industrial mechanisms with agent decision models and the interaction adaptation between agents and industrial systems. (Responsible unit: Municipal Commission of Economy and Informatization)

8. Advance the research and development of edge-side lightweight models. Support enterprises in accelerating breakthroughs in key technologies such as device-cloud collaborative inference, dynamic scheduling of heterogeneous computing power, and software-hardware collaborative optimization, and use knowledge distillation, model quantization, and structured pruning to accelerate the development of lightweight vertical small models deeply adapted to self-developed AI chips, comprehensively improving high-precision real-time inference performance on the edge side, with up to 20 million yuan in support. (Responsible unit: Municipal Commission of Economy and Informatization)

IV. Implement the Model-Data Resonance Empowerment Action

9. Enhance the programming and engineering capabilities of foundation models. Promote foundation model enterprises to focus on breakthroughs in core technologies such as long-sequence code task planning, multimodal collaborative programming, and interpretable code reasoning, accelerate the development of specialized programming agents, and improve full-process autonomous development capabilities in complex engineering, including requirements analysis, architecture design, code generation, and testing; optimize engineering support such as localized deployment and real-time response for industrial control, rely on collaborative carriers such as the "Model-Data Resonance" space to accelerate the application of foundation models in industrial service scenarios, and create "characteristic agents" for the industrial services sector. (Responsible unit: Municipal Commission of Economy and Informatization)

10. Strengthen the supply of high-value industry corpus services. Promote deeper cooperation between corpus companies and manufacturing enterprises and industrial services enterprises, fully implement the "Master Craftsman Experience Corpusization Project," strengthen the construction of high-value corpus libraries such as industrial drawings, material parameters, defect samples, equipment manuals, fault cases, and maintenance work orders, and build "industry-specific high-quality datasets" covering multiple modalities. Support corpus companies in researching and developing simple, easy-to-use, and multimodal data governance toolchains for industrial scenarios, encourage innovative production-accompanying corpus service models, establish and improve dataset evaluation mechanisms, and promote deep linkage among corpora, models, and agents. (Responsible unit: Municipal Commission of Economy and Informatization)

11. Reduce the cost of using intelligent elements. Support enterprises in calling third-party large model APIs deployed on cloud platforms, or adopting private deployment of third-party large models, to advance vertical applications of large models, with up to 5 million yuan in subsidies. Encourage industrial intelligent computing cloud platforms to provide low-code agent development platforms to industrial services enterprises and launch computing power benefit programs for enterprises. Support enterprises in renting non-affiliated intelligent computing resources for large model and agent research, development, and application, with up to 30% rental subsidies. Support enterprises in purchasing high-quality corpora for model and agent research, development, and application, with up to 5 million yuan in subsidies. (Responsible unit: Municipal Commission of Economy and Informatization)

V. Implement the Ecosystem Integration and Co-construction Action

12. Build a collaborative innovation system. Support manufacturing enterprises in opening production line scenarios, MES interfaces, etc., and carry out pilot-first use of online quality inspection equipment. Encourage insurance institutions to enrich multi-insurance product supply for the trial use of new products and new equipment in scenarios such as flexible manufacturing and online quality inspection, reducing the first-use risks of flexible production lines and online inspection. Encourage enterprises to actively try AI industrial services, optimize supplier access thresholds, and remove restrictions such as revenue scale, years since establishment, and prior performance. Optimize policies for the application of first sets of equipment, first editions of software, and first batches of materials, and improve the system for supporting the application of independent innovation products. Include high-quality talent in the industrial services sector in the Oriental Talent Program and the special reward system for talent in key industry fields. (Responsible units: Municipal Commission of Economy and Informatization, Municipal State-owned Assets Supervision and Administration Commission, Shanghai Financial Regulatory Bureau)

13. Accelerate the creation of benchmark scenarios. Support enterprises in carrying out intelligent transformation around production and manufacturing links, integrating full-chain innovative applications such as R&D and design, smart supply chains, flexible manufacturing, embedded quality inspection, and predictive maintenance, creating benchmark scenarios that integrate software and hardware, are data-driven, and form closed-loop services, and forming a batch of typical experience that is replicable and easy to promote. For enterprises with high scenario integration, obvious application results, and strong demonstration and driving effects, provide up to 10 million yuan in support. (Responsible unit: Municipal Commission of Economy and Informatization)

14. Carry out large-scale training and promotion. Organize and carry out special FDE training in the industrial services sector, cultivating no fewer than 100 people each year. Support enterprises in carrying out employee vocational training in core fields of industrial services and provide training subsidies in accordance with regulations. Implement the "Help Enterprises Increase Efficiency" action, organize special matchmaking and docking according to scenario needs, increase the promotion of innovative products, and promote new models and new applications of industrial services to the whole society. (Responsible units: Municipal Commission of Economy and Informatization, Municipal Human Resources and Social Security Bureau)

VI. Strengthen Overall Work Coordination and Guarantees

15. Strengthen the construction of working mechanisms. Relying on the municipal-level AI industry working mechanism, strengthen overall leadership and organization and implementation of AI-enabled industrial services work, and relevant departments shall coordinate and advance according to their responsibilities. Optimize the support directions of special funds for promoting high-quality industrial development, and encourage relevant entities to actively carry out technological breakthroughs and scenario construction. (Responsible units: All relevant units)

16. Establish a dynamic cultivation mechanism for high-quality enterprises. Continuously identify a batch of digital-intelligent native enterprises with strong technological innovation, high scenario adaptability, and great growth potential, establish a dynamic cultivation list for high-quality enterprises, file them by category, routinely follow up on enterprises' needs in technology R&D, scenario implementation, market expansion, and financing, and precisely push services such as policy application and talent introduction and cultivation. (Responsible units: Municipal Commission of Economy and Informatization, all district governments)

17. Deepen the guidance of industrial funds. Give play to the guiding and leveraging role of state-owned capital, support AI application innovation in key fields of industrial services, and increase the investment proportion of the municipal AI guiding mother fund in the industrial services sector. At the same time, accelerate the cultivation of high-quality startups, adhere to "invest early, invest small, invest long-term," use investment to drive attraction, and promote the landing of high-quality projects in Shanghai. (Responsible unit: Municipal Commission of Economy and Informatization)

18. Promote coordinated regional development. Encourage all districts to combine industrial foundations and scenario resources, precisely anchor dominant directions, improve supporting support policies, create a batch of AI + industrial services cluster zones and demonstration application highlands, and form a high-quality development pattern of differentiated development, complementary advantages, and active ecosystems. (Responsible units: All district governments)

Source: Shanghai Commission of Economy and Informatization

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