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Phoenix TechnologyUpdated Oct 25 22:21

AI agents break into banking, and major US banks are starting to prepare "disaster recovery plans"

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As the activity of AI agents representing individual customers surges, major US banks have begun to take precautions. Some agents conduct financial operations autonomously without explicit human instructions, and even call customer service centers on users' behalf without authorization. Torsten Slok, chief economist at Apollo Global Management, warned that if AI agents follow instructions to "maximize fund returns," banks will lose a large amount of low-cost deposits, thereby impacting the entire financial system. JPMorgan CEO Jamie Dimon said this trend cannot be stopped, and the only option is to do everything possible to manage it well.

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AI智能体闯进银行,美国大行开始准备“灾后预案”IT之家下载客户端 独家抢先看2026年10月25日 15:46:59 来自山东

IT之家 10 月 25 日消息,对 AI 末日的悲观预判,早已不再只是少数科技富豪的危言耸听。

据 Axios 报道称,随着代表个人客户的 AI 智能体活动激增,各大银行已经开始未雨绸缪。

核心担忧来自自主 AI 智能体带来的海量金融操作:用户授权这些智能体访问自己的银行账户后,它们可以自主开展金融行为。报道称,部分智能体的操作并没有收到人类明确指令,有一些甚至会擅自替用户致电客服中心。

部分专家认为,如果无法管控这类新生风险,有可能引发金融灾难。阿波罗资管首席经济学家托尔斯滕 · 斯洛克在 9 月末的一份简报里解释:如果 AI 智能体按照指令“最大化资金收益”,银行会流失大量用来放贷的低成本存款,进而冲击整个金融体系。

这番话听起来很现实,以盈利为目标的银行体系,本身就没有设计成承受这种大规模、偏向用户利益的资金优化行为。打个比方:一间老虎机永远稳赢玩家的赌场,一旦改成每一位玩家都能稳定获利,根本撑不了多久。

IT之家注意到,摩根大通首席执行官杰米 · 戴蒙本月早些时候在芝加哥面对一众经济学家和金融专家时说:“你以为它们会按你的意愿好好办事,但它们未必。这种趋势挡不住,你只能尽全力做好管控。”

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Phoenix Technology