Pudong Enterprise Going Global Comprehensive Service Center Upgraded with New AI Agent for Overseas Expansion Services

Can companies going global also use AI agents? That's right—such a professional "sharp tool" has just appeared in the newly upgraded Pudong New Area Enterprise Going Global Comprehensive Service Center. By integrating resources from commerce, finance, investment promotion, intellectual property and other parties, this place has been built into a "one-stop external" service window for going global, fully supporting enterprises' "going global" development. Data from the Pudong New Area Commerce Commission shows that from January to September this year, Pudong New Area filed 214 outbound direct investment projects, accounting for more than 70% of the city's total outbound investment in the same period. Since 2015, the district has cumulatively invested more than 3,000 projects in 97 countries and regions, cultivated and attracted 117 going-global functional headquarters, and 61 companies have been recognized as going-global enterprise headquarters and pioneer enterprises. Facing the actual needs of enterprises going global, the Pudong New Area Enterprise Going Global Comprehensive Service Center, located in Poly Pukai Financial Center, has carried out a renewal and upgrade focused on optimizing spatial layout and upgrading service functions, opening five major windows: outbound investment filing, commercial certification, financial financing, intellectual property and legal services, and improving service convenience through a joint filing review mechanism, joint guidance, one-time notification, and rapid acceptance. At the same time, a series of government services and professional services are also layered here, including certificates of origin, public legal services, testing and certification, tax and financial planning, data and information, etc., forming a multi-dimensional, full-cycle going-global service system. Upon entering the comprehensive service center, an interactive screen displays the AI agent for intelligent Q&A services for enterprises going global. It comes from the center's chairman unit—Shanghai Foreign Investment Development Co., Ltd. (UDC) under the Waigaoqiao Group. Since the establishment of the Shanghai Pilot Free Trade Zone, the UDC financial consulting team has served more than 1,500 going-global projects, involving more than US$60 billion. These practical experiences have been used in knowledge base construction, scenario design and answer verification. At present, the AI agent's knowledge base covers five major categories: policies and regulations, practical cases, industry research, service processes and frequently asked questions, involving major going-global destinations such as Southeast Asia, the Middle East, Europe and North America. Enterprises can not only use the agent to break the multi-dimensional systematic project of going global into a series of specific preparatory matters, but the Going Global Comprehensive Service Center will also, by sorting out frequently asked questions, more precisely address the pain points of enterprises' needs. "Over the past year or so since its establishment, we have cumulatively served about 550 enterprise going-global projects and attracted 88 going-global projects to settle in Pudong," said the head of the Pudong New Area Enterprise Going Global Comprehensive Service Center. This functional renewal and upgrade is about concentrating the matters enterprises often ask about, the procedures they often handle, and the resources they often need to connect with when going global, and striving to build a comprehensive service entity for enterprises going global that matches Pudong's level of openness to the outside world.