Meta Muse proactively discovered and recovered a $70 refund
David Zagury said that Meta Muse, without him actively asking, discovered that Amazon had deducted a $70 restocking fee when returning a car seat, and provided a customer service phone number and communication script including the order number; after one phone call, Amazon refunded the money.
View original postMeta Muse saved me $70 last weekend without me asking. We returned a car seat. A few days later Muse told me the refund came back minus a $70 restocking fee we never knew about, then gave me Amazon's phone number and a script with my order number. One call later, Amazon credited the $70. Earned some trust.
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Meta Muse saved me $70 last weekend without me asking. We returned a car seat. A few days later Muse told me the refund came back minus a $70 restocking fee we never knew about, then gave me Amazon's phone number and a script with my order number. One call later, Amazon credited the $70. Earned some trust.
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