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Ethan Mollick criticizes CSAIL slide for claiming automated systems do not make management decisions

1 reports1 story updatesUpdated Oct 19 11:56

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On October 19, 2026, Ethan Mollick criticized a 1979 IBM slide shared by MIT CSAIL. He said he finds the slide repulsive every time he sees it, and pointed out that the slide's claim that "automated systems do not make management decisions" was already false before it was made: automated systems have long been making management decisions in areas such as trading, logistics, customer service, and insurance, and pretending they do not is in fact a way of shirking responsibility. At present, this criticism was posted by Mollick himself, and there are no other developments or official responses.

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Ethan Mollick criticizes the old IBM slide shown by CSAIL

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  1. Ethan Mollick criticizes CSAIL slide for claiming automated systems do not make management decisions

    Source:Ethan Mollick

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Oct 19

  1. Ethan Mollick

    Ethan Mollick criticizes the old IBM slide shown by CSAIL

    MIT CSAIL shared an IBM slide from 1979. Ethan Mollick said he finds this slide repulsive every time he sees it, and pointed out that the claim in the slide had already ceased to hold before it was made: automated systems have always been making management decisions (trading, logistics, customer service, insurance), and pretending they don't is actually shirking responsibility.

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