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At the 2026 Tencent Global Digital Ecosystem Summit, Tencent disclosed that its office AI agent WorkBuddy has cumulatively completed 9 billion user task requests in the more than seven months since its launch in March this year. Yang Chen, Vice President of Tencent Cloud, said that over the past three to four months, 2,000 partners working on WorkBuddy have come on board, 60% of which are new, with customers concentrated in manufacturing, retail, healthcare, and education, and enterprise edition customers covering half of China's Fortune 500 companies. Tencent Cloud also announced upgrades to four core capabilities of WorkBuddy's enterprise-grade services, including open platform capabilities, enterprise-grade security solutions, an observability center, and WorkBuddy Managed Agent (WMA), with the underlying Agent Runtime upgraded simultaneously; after the upgrade, it can connect to WeCom, Tencent Docs, and systems such as ERP and CRM through MCP and connectors, and in addition to Hunyuan, it also supports third-party open-source models and enterprise self-deployed models. Wang Huixing revealed that WorkBuddy's Token consumption has grown 50-fold compared with the initial launch; Liu Yi said that in 2027 the focus will be on strengthening the agent's proactivity.
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Tencent Cloud Bets on Agents: WorkBuddy Completes 9 Billion Task Requests in 7 Months Since LaunchDevelopments
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Oct 30
Yicai
Tencent Cloud Bets on Agents: WorkBuddy Completes 9 Billion Task Requests in 7 Months Since Launch
Tencent Cloud disclosed at the Tencent Global Digital Ecosystem Summit that its office agent WorkBuddy has completed 9 billion user task requests in just over 7 months since launch, with enterprise edition customers covering half of China's Fortune 500 companies. Tencent Cloud Vice President Yang Chen said that over the past three to four months, 2,000 partners working on WorkBuddy have come on board, 60% of them new, with customers concentrated in manufacturing, retail, healthcare, and education. Tencent Cloud has deployed more than 2 million servers globally and plans to expand its data center footprint across Asia, the Middle East, Europe, and the Americas over the next year.
Oct 29
Zhidongxi
Tencent Cloud WorkBuddy Upgrades Four Enterprise-Grade Capabilities; Executives Respond to Agent Security and Cost
At the 2026 Tencent Global Digital Ecosystem Summit, Tencent Cloud announced upgrades to four core capabilities of its WorkBuddy enterprise-grade service, including open platform capabilities, enterprise-grade security solutions, an observability center, and WorkBuddy Managed Agent (WMA), with the underlying Agent Runtime upgraded as well. After the upgrade, WorkBuddy can connect to WeCom, Tencent Docs, and systems such as ERP and CRM through MCP and connectors; in addition to Hunyuan, it also supports third-party open-source models and enterprise self-deployed models. Wang Huixing revealed that since its launch in March this year, WorkBuddy has cumulatively completed 9 billion user task requests, with Token consumption growing 50-fold compared with the initial launch; Liu Yi said that in 2027 the focus will be on strengthening Agent proactivity.