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On October 23, 2026, Forrester released a research forecast predicting that AI will account for 20% of enterprise technology spending by 2027. The research also shows that more than half of IT executives expect to fail to achieve their return-on-investment goals: 45% of AI decision-makers require investments to generate positive returns within one year, while over the past year only 22% saw a positive impact from AI on operating profit. Forrester believes the problem stems in part from enterprises investing only in AI technology without simultaneously adjusting their organizations and workflows, and predicts that in the future enterprises will increasingly adopt open AI models with lower operating costs. This forecast is currently reported by Computerworld, with no further developments yet.
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Oct 23
Computerworld
Forrester: AI will account for 20% of enterprise IT budgets in 2027
Forrester research shows that AI will account for 20% of enterprise technology spending in 2027, but more than half of IT executives expect to fail to achieve their return-on-investment targets. 45% of AI decision-makers require investments to generate positive returns within one year, while only 22% saw a positive impact on operating profit over the past year. Forrester believes the problem partly stems from enterprises investing only in AI technology without simultaneously adjusting their organizations and workflows, and that in the future enterprises will increasingly adopt open AI models with lower operating costs.