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On October 28, 2026, Bank of America reminded customers not to disclose banking credentials to AI assistants. According to Solidot, the bank sent a mass email to customers titled "Protecting your finances in the AI World," urging customers not to share usernames and passwords with others or with external service providers, including AI tools or agents that claim to act on customers' behalf; the email emphasized that if customers share their login credentials, they bear sole responsibility for any account activity resulting from doing so. Rohan Paul's report likewise mentioned that Bank of America warned against providing usernames and passwords to any external service, including AI agents that claim to act on customers' behalf, and informed customers that they are responsible for anything AI agents do with their login information. There have been no further developments so far.
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WIRED: Meta's Muse Has Yet to Truly Disrupt Businesses Across IndustriesDevelopments
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Oct 31
Wired AI
WIRED: Meta's Muse Has Yet to Truly Disrupt Businesses Across Industries
WIRED interviewed executives at about 50 companies in travel, dining, telecom, insurance and other sectors; most said order volumes from Muse and other agents remain very small. DoorDash said it was only "hundreds" of orders, Hilton called it "negligible," and Life Time said the number of memberships canceled because of agents was zero. Meta CEO Zuckerberg said more than 10 million people in the U.S. and Canada have enabled Muse, over 25% use it for shopping, and he plans to charge merchants for transactions facilitated by Muse. Companies such as Chipotle have begun optimizing their website code so that agents can complete orders.
Oct 30
Rohan Paul
Bank of America Tells Customers They Are Responsible for AI Agents' Use of Their Login Credentials
Bank of America has told customers that they are responsible for anything AI agents do using their login credentials, and warned in an email against providing usernames and passwords to any external service, including AI agents that claim to act on customers' behalf. Morgan Stanley currently bans third-party agents outright, while JPMorgan blocks external agents such as Meta's Muse from customer accounts.
Solidot
Bank of America Advises Customers Not to Share Bank Account Passwords with AI Assistants
Bank of America sent a mass email to customers titled "Protecting your finances in the AI World," urging customers not to share usernames and passwords with others or external service providers, including AI tools or agents that claim to act on the customer's behalf. The email emphasized that if customers share their login credentials, they will be solely responsible for any account activity that results.
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Oct 28
TechCrunch AI
Bank of America Warns Customers: Don't Give Your Bank Password to AI Assistants
Bank of America sent customers an email titled "Protecting Your Finances in an AI World," asking users never to share their usernames and passwords with others or with external services, including "AI tools or agents that offer to act on your behalf." The bank warned that sharing credentials could lead an AI assistant to move funds without the user's knowledge, trigger a bank risk-control account lock, or leak credentials through security vulnerabilities in the AI assistant; most banks' account agreements stipulate that customers are responsible for activity arising from the use of their login information.
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