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At the Gartner HR Symposium in Orlando, Gartner announced survey findings that only 3% of organizations have exceeded their cost-saving targets through productivity gains, while 97% of organizations cannot achieve cost savings through productivity alone. The survey also shows that 77% of board members still expect AI to deliver productivity and cost benefits, nearly 40% of companies have already exceeded their AI budgets, and 85% of companies still plan to continue increasing investment next year. Gartner recommends that enterprises first reach consensus on where AI creates value; among the 297 chief HR officers it surveyed, 78% said leadership has no consistent view on this.
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Oct 28
TechSpot
Gartner Survey: Only 3% of Organizations Achieve Cost Reduction Through AI Productivity, While 85% Still Plan to Increase Investment
Data presented by Gartner at the HR Symposium in Orlando shows that only 3% of organizations have met their cost-reduction goals through productivity gains, and 97% of organizations cannot achieve cost savings through productivity alone, yet 77% of board members still expect AI to deliver productivity and cost benefits. Nearly 40% of companies have already exceeded their AI budgets, and 85% of companies still plan to continue increasing investment next year; Gartner recommends that enterprises first reach consensus on where AI creates value, and among the 297 chief HR officers it surveyed, 78% said leadership has no consensus on this.