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OpenAI Mass-Bans Accounts Without Warning, Affecting Pro, Team and API AccountsDevelopments
1 confirmed developments
- Source:cnBeta
Reports and discussion timeline
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Nov 8
cnBeta
OpenAI Mass-Bans Accounts Without Warning, Affecting Pro, Team and API Accounts
OpenAI has banned a large number of accounts without warning, involving free API accounts, Team group-buying accounts, and $200-per-month Pro accounts; some old accounts that had been renewed for four or five months were also deactivated, and appeals have so far yielded no results. Previously, OpenAI rolled out payment card and device restriction documents: too many subscriptions linked to the same card or the same device will trigger "Too many subscriptions" or "Device limit reached." Starting November 20, the new usage policy will require third-party API gateways and model routing intermediaries to obtain official written authorization; starting in December, ChatGPT and Codex under the Plus, Pro and Business plans will share the same quota, calculated by Token consumption.
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ChatGPT Suddenly Hit by Account Ban Wave, Even $200 Pro Users Affected
Multiple users have reported on Reddit and OpenAI's official developer community that their ChatGPT accounts were suddenly suspended, including Pro users who pay a $200 monthly subscription. Some received no notice before their accounts were banned, and they are unable to access their chat histories and work materials. OpenAI Support said it cannot handle appeals in the public community and that users must submit them via the link in the ban notification email or the official appeal form, but it did not explain the specific reasons for the bans. OpenAI has not yet issued a unified explanation or disclosed the number of people affected, and whether any accounts were mistakenly banned remains to be confirmed.