NetEase Zhigi Releases AI-Native Security Product Suite, Enterprise-Grade Agent Platform "King Crab" Upgraded with Three Capabilities
At the 2026 Wuzhen Summit, NetEase Zhigi debuted an AI-native security product suite built on the Yidun two-way AI security architecture and received a "Debut Achievement Certificate"; among them, the CMA review agent compressed the average review time for a client's monthly average of 2.5 million+ complaint tickets from 35.7 minutes to 12.3 minutes, with an accuracy rate of 99.2%. The enterprise-grade AI Agent platform "King Crab" was upgraded simultaneously, launching three capabilities: smart badges, the knowledge engine "Wandian," and Agent Team, building "enterprise context." NetEase Youdao showcased two smart hardware products at the same event: OpenPods AI earphones and the AI Q&A Pen 3.
Body · AI translation
From November 2 to 5, the 2026 World Internet Conference Wuzhen Summit was held in Wuzhen, Zhejiang. NetEase Zhigi, NetEase Youdao and NetEase's "Where Winds Meet" appeared at the summit, showcasing NetEase's latest achievements in areas such as enterprise-level Agents, AI-native security, smart hardware, and the global expansion of digital culture.
NetEase Zhigi released an AI-native security product system based on the Yidun two-way AI security architecture, and was awarded a "First Release Achievement Certificate" by the Internet Light Release Hall; its enterprise-level AI Agent platform "King Crab" was upgraded with three new capabilities, helping to build an enterprise moat in the AI era by constructing "enterprise context." NetEase Youdao brought AI agent hardware including OpenPods AI earphones and the AI Q&A Pen 3, showcasing innovative applications of AI-native terminals. "Where Winds Meet" was selected for China Media Group's CPOPwave2026 annual "Top Ten Outstanding Overseas Expansion Cases," demonstrating the international influence of Chinese original wuxia IP.
Behind the emergence of innovative achievements is NetEase's continued increase in investment in cutting-edge digital technology. Over the past five years, NetEase's cumulative R&D investment has exceeded 80 billion yuan, continuously accumulating in fields such as artificial intelligence, enterprise services, office and learning, and digital culture. From enterprise-level Agents and AI smart hardware to digital content innovation, NetEase is accelerating the deep integration of self-developed technology with actual business scenarios, promoting the accelerated application of cutting-edge technology on the industrial front lines.
As AI moves from "answering questions" to "executing tasks," the core pain point facing enterprises is no longer just "whether it understands the business," but "whether it is secure." At this summit, NetEase Zhigi debuted an AI-native security product system based on the Yidun two-way AI security architecture, and received the conference's "First Release Achievement Certificate." The system covers three layers: AI content and data security, AI interaction and identity security, and AI model and agent security, extending the security defense line from what AI "says" to what AI "does." Among them, the first-release achievement CMA review agent, with "machine initial review + manual re-review," compressed the average review time for a client's monthly average of more than 2.5 million complaint work orders from 35.7 minutes to 12.3 minutes, with a review accuracy rate of 99.2%; DeepGuard face forgery detection was rated "Excellent" in the China Academy of Information and Communications Technology's "Trusted AI" face forgery detection capability special evaluation, with a recall rate of 99% for screen re-photography and screen-pointing attacks.
NetEase Zhigi's enterprise-level AI Agent platform "King Crab" has been fully upgraded, debuting three capabilities: the smart badge, the knowledge engine "Wandian," and Agent Team, enabling on-site information to come in, enterprise knowledge to be understood, and complex tasks to be completed. The smart badge connects offline business sites such as client visits and store inspections to AI, making information visible and manageable; the knowledge engine "Wandian" dynamically integrates multi-source information such as enterprise documents, emails, and CRM, providing reliable basis for Agent judgment and execution through continuous search, verification, and traceability; Agent Team supports multi-agent division of labor, collaboration, and discussion verification, retaining human decision-making at key links, and promoting AI's extension from single-point applications to closed loops for complex business tasks. The three capabilities connect on-site information, enterprise knowledge, and complex task execution, forming an enterprise's own "enterprise context," enabling AI to better understand and utilize the knowledge, processes, rules, and business experience accumulated by the enterprise over time, forming an enterprise moat in the AI era.
On the individual user side, the form of AI is being redefined. As an AI company under NetEase covering diverse scenarios such as learning, office work, and advertising and marketing, NetEase Youdao has continued to build an AI-native product matrix in recent years. During this Wuzhen Summit, Youdao exhibited two smart hardware products, OpenPods AI earphones and the AI Q&A Pen 3, at the digital intelligence consumer market of the "Internet Light" Expo, showcasing innovative applications of AI hardware agentization in different scenarios.
In office scenarios, Youdao's AI earphones OpenPods integrate capabilities such as recording transcription, real-time translation, meeting summaries, and knowledge management into earphones weighing only 7 grams per ear. Its innovatively designed independent smart earphone case has computing and storage capabilities, supporting recording and real-time translation without relying on a mobile phone; combined with an AI voice agent, it can automatically organize meeting minutes and to-do items, and supports intelligent follow-up questions and information traceability based on recording content, turning daily communication information into searchable and reusable knowledge materials.
In learning scenarios, NetEase Youdao's AI Q&A Pen 3 is equipped with the agent "Teacher Xiaop," covering nine major subjects and supporting guided Q&A, "talking while drawing," AI explanation videos, and personalized wrong-question management. Through step-by-step hints, knowledge point analysis, and practice by analogy, it assists students in independent thinking and personalized learning.
From office work to learning, the confidence behind Youdao's AI hardware agentization stems from the technical accumulation of its underlying self-developed open-source model topping both Hugging Face leaderboards. By encapsulating real-time speech recognition and large model capabilities into hardware, NetEase Youdao is accelerating the extension of AI from conversational interaction to diverse scenarios such as learning and office work, allowing AI to truly integrate into users' work and life.
Chinese wuxia goes global: "Where Winds Meet" selected for CMG's Top Ten Outstanding Overseas Expansion Cases
In the field of digital culture, NetEase's self-developed open-world wuxia game "Where Winds Meet" was invited to participate in the annual cultural New Three Samples · CPOPwave2026 China Trendy IP Global Dialogue event held alongside the Wuzhen Summit, and was selected for China Media Group's CPOPwave2026 annual "Top Ten Outstanding Overseas Expansion Cases," becoming a representative work of the global dissemination of Chinese original digital culture.
Since the beginning of this year, with a solid self-developed technology foundation and vivid Eastern cultural expression, "Where Winds Meet" has won multiple domestic and international awards while achieving over 100 million players worldwide. In addition to being selected for the CPOPwave2026 annual "Top Ten Outstanding Overseas Expansion Cases," "Where Winds Meet" was selected as the only game project nationwide for the 2026 "Thousand Sails Going Global" key activity list, and has successively won heavyweight international honors on the global stage, including the German Red Dot Design Award and Gamescom's "Best Mobile Game," demonstrating the strong momentum of Chinese original digital content breaking through from "product going global" to "global cultural IP."