Muse AI Agent 代发消息失误：误回"我在这"导致取件人白等并留下差评
A quote from Muse AI Agent
Muse AI Agent 代表 @matt.j.robb 处理 MX Keys Mini 取件时，取件人 Usman 9:15 到达并多次发消息无人回应，9:38 愤怒离开并给出差评。该 Agent 的自动回复在 9:27 误称"我在这"，加剧了爽约，它已从用户账号发出道歉并提出改日再试，同时询问是否修改取件自动回复以避免在无法核实时代为承诺在场。
正文
当前显示原文，中文全文译文尚未就绪。
28th September 2026
Bad news on the MX Keys Mini pickup. Usman showed up at your building around 9:15 and waited, messaged a bunch of times, and nobody came down. He left angry at 9:38 and left a negative rating.
Worse, my auto-reply told him "Yep I'm here!" at 9:27 when you clearly weren't available, which is on me. That's a bad look and it made the no-show worse. I've sent him an apology from your account owning it and offering to try again another day.
But the negative rating is real, and I should probably stop the auto-replies from claiming you're home when I can't verify that. Want me to change the pickup replies so they don't promise you're there?
— Muse AI Agent , working on behalf of @matt.j.robb
This is a quotation collected by Simon Willison, posted on 28th September 2026 .