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TechCrunch AI更新于 10月14日 11:13

Airbnb 秋季更新:新增 AI 搜索与更多社交功能

Airbnb adds AI search, more social features

AI 导读

Airbnb 在秋季产品更新中上线 AI 搜索,用户可通过文字或语音提示查找房源,界面会根据偏好显示动态筛选条件,例如输入“baby”会进一步给出婴儿床、游乐场、儿童书籍和玩具等选项。平台还用 AI 生成房源亮点摘要与评价,支持对比心愿单中的房源。Airbnb 同时扩展了去年推出的服务(含餐食配送、洗衣、婴儿装备租赁等),并新增基于好友行程的地图等社交功能。

正文

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Airbnb is evolving in two directions: On the ground, it wants to compete with hotels by providing myriad services; online, it is using AI and people in its Airbnb network to aid travel discovery.

As part of its fall product update, the company is adding services to the app it had launched last year, such as meal delivery, laundry, baby-gear rental, ski and boat rental in limited locations, and expanded grocery delivery.

The second big feature is AI search. The company has taken a cautious approach to rolling out AI features, with CEO Brian Chesky opting to stay away from a chatbot-like interface . Earlier this year, he teased the new search feature for property discovery .

Now, users can switch on a toggle to search for properties via text or voice prompts. Once you start the search, the interface will show you dynamic filters based on your preferences. For instance, if you type “baby” in the AI search filter, Airbnb will automatically show you further filters like cribs, playgrounds, or children’s books and toys.

The platform is also using AI to bring out relevant features of a property, and will let you compare properties in your wish list by way of AI-powered summaries and reviews.

“We are finally making our first foray into AI search. And what you see is just the very beginning of something. And over the coming months, we’re going to really be iterating this very quickly. It’s not hard to create AI search; it’s hard to create AI search in e-commerce when you have $100 billion going through your platform,” Airbnb CEO Brian Chesky told TechCrunch.

“Anyone can vibe-code a search function, but to do something that doesn’t kill conversion rate, that’s the hard part.”

The company is also doubling down on social features that nudge people to take more trips and book additional experiences such as food tastings and craft workshops. Last year, the app started allowing users to connect with fellow travelers and friends on its platform.

Now, travelers can look at a map based on their connections’ past or upcoming trips. When you tap on a trip, you can see where your connection stayed, and which experiences they sought out. For those conscious about their privacy, there’s an option to not share their trips with others as well.

Airbnb is also building pages about neighborhoods based on guest reviews and other sources to help travelers discover places to eat and things to do.

来源

TechCrunch AI