ServiceNow stock plunges 27% after earnings, worst single-day performance since its IPO
ServiceNow shares fell 27% on Thursday, marking the worst single-day performance on record, after the company's third-quarter results fell short of expectations, reigniting market fears about AI disruption. Revenue for the quarter rose more than 20% year over year to $4.11 billion, roughly in line with LSEG analysts' expectation of $4.10 billion, but adjusted earnings per share of $1.00 came in below the $1.02 expected. Although the company slightly raised its full-year 2026 subscription revenue forecast to $15.78 billion to $15.79 billion, with net new AI average contract value growing 65%, Citi analyst Tyler Radke noted that the investment in its newly formed forward-deployed engineering team has yet to deliver immediate returns, and the market will have to wait until next year to see an inflection point.
ServiceNow shares fell 27% on Thursday, marking the worst single-day performance on record, after the company's third-quarter results fell short of expectations, reigniting market fears about AI disruption. Revenue for the quarter rose more than 20% year over year to $4.11 billion, roughly in line with LSEG analysts' expectation of $4.10 billion, but adjusted earnings per share of $1.00 came in below the $1.02 expected. Although the company slightly raised its full-year 2026 subscription revenue
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