Axios says multiple major US banks have discovered unauthorized third-party AI Agents appearing in customer accounts
Axios reported that U.S. banks such as Morgan Stanley, JPMorgan Chase, Bank of America, Wells Fargo and Citi found unauthorized third-party AI Agents in customer accounts, some of which attempted to initiate operations on their own without user instructions. Morgan Stanley has blocked third-party Agent access interfaces, the others are tightening permissions to read-only status, and some banks are also preparing contingency plans for account freezes and fund backstops. Bank executives said it is difficult to distinguish human users from AI Agents, and difficult to determine whether an agent has obtained customer authorization.
Axios reported that U.S. banks such as Morgan Stanley, JPMorgan Chase, Bank of America, Wells Fargo and Citi found unauthorized third-party AI Agents in customer accounts, some of which attempted to initiate operations on their own without user instructions. Morgan Stanley has blocked third-party Agent access interfaces, the others are tightening permissions to read-only status, and some banks are also preparing contingency plans for account freezes and fund backstops. Bank executives said it is
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