ElevenLabs Launches Eleven Realtime Hosted Voice Agents, Requiring Developers to Give Up Control of the Underlying Model
ElevenLabs has released Eleven Realtime, offering two hosted voice agent models, Mini and Max, which integrate speech recognition, reasoning, turn-taking, and speech generation, but developers cannot individually select or configure the underlying models. Data from external testing organization Artificial Analysis shows that Max scored 98.8% on Big Bench Audio, while Mini scored 75.9%; for tool-calling task completion, Max reached 87.1% and Mini 60.3%, while Mini slightly outperformed Max on Full-Duplex-Bench with 95.8% versus 94.1%. The interface follows the OpenAI Realtime API protocol and WebSocket transport, but only supports WebSocket; WebRTC applications must first switch transport methods and handle the capture and playback of 24kHz PCM16 audio themselves.
ElevenLabs has released Eleven Realtime, offering two hosted voice agent models, Mini and Max, which integrate speech recognition, reasoning, turn-taking, and speech generation, but developers cannot individually select or configure the underlying models. Data from external testing organization Artificial Analysis shows that Max scored 98.8% on Big Bench Audio, while Mini scored 75.9%; for tool-calling task completion, Max reached 87.1% and Mini 60.3%, while Mini slightly outperformed Max on Ful
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