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  1. ElevenLabs Blog

    ElevenLabs Blog: How Contact Center Automation Uses AI to Improve Customer Service

    ElevenLabs Blog has published a contact center automation guide, explaining how AI can handle customer service processes with minimal human intervention, and presents three ElevenAgents deployment cases: Klarna achieved up to 10x faster resolution for 35 million US users, Rohlik's Maia automatically handles 90% of customer communications, and Getmobil achieved a 75% first-contact resolution rate and a 60% cost reduction.

    Contact center automation: up to 10× faster resolution, 90% automated, 75% end-to-end.

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