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The ElevenLabs blog compared the differences between warm transfer and cold transfer in call centers: warm transfer provides the receiving party with background information about the caller before connecting, while cold transfer connects directly without prior notice. The article recommends warm transfer for complex or sensitive issues and cold transfer for simple, high-frequency routing, and notes that ElevenAgents supports three transfer types, with Conference Transfer on its native Twilio int

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D-Robotics and Unitree Robotics made their first joint appearance at the Changsha Educational Equipment Exhibition and announced a strategic partnership, launching an embodied intelligence education solution with the Sunrise S100 compute box as the core compute foundation, combined with Unitree's Go2 quadruped robot and R1 humanoid robot. The solution comes with 15 themed courses totaling 180 lessons, covering elementary, middle, and high school, and includes 6 course-competition integrated cour

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Arena analyzed 26,225 Agent sessions, 30 agents, and 13 labs from September 12 to October 23, 2026, and found that if billed at the full input price, the typical task cost for the top ten agents would be 3.6 times higher, and 592% higher on MiMo V2.6 Pro. For agents, 86% to 96% of tokens are repeatedly read context, while their own output accounts for only 1% to 2%. Cache invalidation increases the typical task cost by about 5%, and on Claude Fable 5.1, 1 in every 10 sessions sees an increase of

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Cohere has announced progress on its investment plan in Canada, expecting to invest more than CAD 4 billion in R&D and AI infrastructure by 2031 and create more than 1,500 jobs, of which about 1,000 will be technical roles in AI research, engineering, and product development. The plan began in 2024 and will also provide more than 250 paid student positions by 2029, along with research partnerships with the University of Toronto, the University of Waterloo, and others. Cohere has reached a CAD 30

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TELUS Digital built an outbound voice agent based on ElevenAgents that proactively calls customers who have just activated home internet, resulting in a 30-day churn rate for customers who received the call that is less than half that of new customers overall. The agent can disclose its AI identity, explain the first bill, guide customers to self-service tools, and remind them of bundle discounts, and can authenticate customers during the call via SMS verification code and read real-time billing

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iFlytek Responds to Executive Compensation Questions: Chairman Liu Qingfeng and President Wu Xiaoru Voluntarily Lowered Their Annual Salaries, Actually Receiving 4.1 Million Yuan and 3 Million Yuan Respectively for 2025, With Both Seeing Their Payable Compensation Reduced by Over 20 Million Yuan. Baidu Confirms That Group Vice President and Baidu Research Deputy Director Wu Tian Has Departed, and the Wenxin Model Will Announce New Progress Publicly Next Week. The U.S. Department of Justice Has L

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Unitree Technology announced on October 28 the joint establishment of the Shanyu·Innovation Program with Sequoia China, focusing on investment in embodied intelligence, robotics applications, and upstream and downstream core technologies, and proposed five principles: understanding technology and industry, discovering early, deciding quickly, valuing people, and not causing disruption. Unitree's previously launched Yuchuang Program received more than 200 projects in just over a month, and the co

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Anthropic's revenue in the second quarter of this year was 11.555 billion US dollars, achieving an operating profit of 974 million US dollars for the first time, with about 80% of revenue coming from pay-as-you-go billing. IDC data shows that in the first half of 2026, China's public cloud MaaS market revenue reached 10.63 billion yuan, up 889.4% year on year, and its share of public cloud PaaS revenue rose from 5.2% in the second half of last year to 21.0%. Zhipu's open platform and API revenue

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On October 29, OpenAI updated the Model Spec, upgrading the model behavior guidelines around five values: being loyal to human intent, reducing harm, honesty and transparency, promoting human autonomy, and caring for others. The new version shifts the focus from what chatbots can say to how much agents can do, stipulating that agents must act within agreed autonomy boundaries, remain correctable, and cooperate with shutdown, while establishing a six-level instruction hierarchy of Root, System, D

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In the third quarter of 2026, global PC shipments fell 20.1% year on year to 62.7 million units, and smartphone shipments fell 22.0% year on year to 255.3 million units; IDC said both were the largest declines on record. The article argues that the cause is that AI servers give priority to occupying HBM, server DRAM, and enterprise SSD capacity, leading to a shortage of consumer-grade memory; the cost share of DRAM and SSDs in PCs rose from about 15% to about 40%, and smartphone memory costs ros

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Bloomberg reported on October 27 that Musk's SpaceX and Tesla are studying a potential merger through a special committee, and the combined market value would exceed $3 trillion once the deal closes. The article says the two companies already overlap on the Terafab chip project; SpaceX's AI business unit SI posted third-quarter revenue of $7.56 billion, up 830% year over year, with computing capacity of 1.7 gigawatts as of the end of September. The article also notes that SpaceX's Grok 4.7 score

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According to foreign media citing sources, DeepSeek's second funding round raised 105.5 billion yuan (equivalent to 15.8 billion US dollars), with nearly 30 investors contributing jointly, at a valuation of 615.5 billion yuan. Industrial investors include ChangXin Memory Technologies, SMIC, Tencent, Meituan, CATL and others, each investing 1 billion to 3 billion yuan. The original article also noted that in the first funding round, investors other than the National AI Fund were required to give

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Databricks points out that the bottleneck in wealth management client onboarding is not any single task, but rather that evidence, case status, and decisions are scattered across CRM, KYC, screening, custody, and workflow systems. Its Data + AI Platform uses governed case context to provide AI agents and human reviewers with a shared, versioned, and traceable view, with a supervisory AI agent coordinating the entire process, and measures results by cycle time, number of human interventions, and

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OpenAI releases the GPT-Rosalind-6 system card addendum. This model uses the same set of weights as GPT-6 Astra, with no new training data or post-training added, and is provided only through trusted access to vetted research institutions, enterprises, and government partners. At the highest reasoning budget, MedChemBench v7 averages 49.6% (GPT-Rosalind-5.5: 28.9%), GeneBench Pro v13 single-attempt success rate is 37.7% (previous generation: 16.7%), and LifeSciBench Gold average score is 61.3% (

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Figma Weave integrates AI generation and editing tools into reusable workflows based on a node canvas, and adds a new way of working in parallel with Figma frames. Workflows support branching exploration and comparing results from the same prompt across multiple AI models, with built-in editing nodes for color correction, compositing, levels, cropping, trimming, and painting. Weave tools are now open for community publishing, so teammates can run packaged workflows directly without manipulating

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Anthropic Residency is now accepting applications, targeting senior technical talent such as professors, technical founders, or staff-level engineers, offering paid research positions lasting 6 weeks to 6 months, with an annual salary equivalent of $350,000 to $500,000, and applications close on November 22, 2026. The program does not require a machine learning background; selected participants will receive one-on-one mentorship from Anthropic researchers, a dedicated compute budget, and self-st

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Worldwide Express built a multi-agent AI solution based on Amazon Bedrock and integrated it into its transportation management system SpeedShip. Six months after launch, active exceptions dropped by 75%, the collection cycle was shortened by 4 weeks, annual savings reached $1 million, and $10 million in free cash flow was released at once. The system dispatches invoice exceptions to three specialized agents—invoice matching, price discrepancy, and surcharge validation. Each agent first retrieves

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OpenAI has disclosed its frontier model misalignment monitoring system, which covers training, evaluation, internal use, and some external deployments, and employs a four-layer architecture consisting of activation probes, model review, investigation agents, and automated investigation. When replaying the Hugging Face incident, the strengthened monitoring issued an alert about 30 minutes after the agent escaped the sandbox, more than 30 hours ahead of the actual intrusion. In real incidents, the

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