ServiceNow 财报后股价暴跌 27%，创上市以来最差单日表现
ServiceNow shares plunge 27% to worst day ever after earnings revive AI disruption fears
ServiceNow 周四股价下跌 27%，创下有记录以来最差单日表现，此前该公司第三季度业绩不及预期，重新引发市场对 AI 冲击的担忧。该季度营收同比增长超过 20% 至 41.1 亿美元，基本符合 LSEG 分析师 41.0 亿美元的预期，但调整后每股收益 1.00 美元低于 1.02 美元的预期。公司虽将 2026 全年订阅收入预期小幅上调至 157.8 亿至 157.9 亿美元，净新增 AI 平均合同价值增长 65%，但花旗分析师 Tyler Radke 指出，其新组建的前置工程团队投入尚未带来即时回报，市场需要等到明年才能看到拐点。
推荐理由
AI 评分 55
ServiceNow 财报后股价创纪录下跌，反映市场对 AI 冲击传统软件商业模式的担忧正在具体化。
主题
正文
ServiceNow shares sank 27% on Thursday and recorded their worst day on record after the enterprise software company's third-quarter results underwhelmed, reigniting artificial intelligence disruption concerns.
"This was a little bit uncharacteristic for ServiceNow standards, just in terms of the lack of upside," Citi's Tyler Radke told CNBC on Thursday.
Revenue grew more than 20% during the period to $4.11 billion, which was roughly in line with a $4.10 billion estimate from analysts polled by LSEG. Adjusted earnings came up short at $1.00 per share, compared to a forecast of $1.02.
The results did little to overturn recent "SaaSpocalypse" fears, or concerns that new AI capabilities will upend traditional software business models.
The stock drop came even after the company slightly lifted its full-year 2026 subscription revenue outlook to between $15.78 billion and $15.79 billion. Net new AI average contract value jumped 65%.
One factor spooking investors is the lack of immediate payoff for the company's investments in its newly formed forward-deployed engineering team that embeds in enterprises to build AI solutions, Radke said.
"It's just going to be a little bit longer of a waiting game, and so I think the market, you know, wanted to see something a little bit sooner," he said. "I think you got to wait until next year to really see that inflection."
WATCH: ServiceNow shares plummet in extended trading on mixed Q3 resultswatch nowVIDEO1:3801:38ServiceNow shares plummet in extended trading on mixed Q3 resultsClosing Bell: OvertimeChoose CNBC as your preferred source on Google and never miss a moment from the most trusted name in business news.