美英大型企业28%软件预算用于被动升级
Large US and UK firms report spending 28% of software budgets on upgrades they wouldn’t have chosen.
美国和英国大型企业报告称，其28%的软件预算花在了自己本不会选择的升级上。78%的受访者表示，软件安装后由主要供应商决定何时以及如何变更，95%曾为预期会让结果变差的升级付费。最近一次供应商驱动的变更平均每年花费1287万美元，34%的受访者将供应商驱动成本列为AI或数据项目受阻的主要因素，56%列为中等因素。
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Large US and UK firms report spending 28% of software budgets on upgrades they wouldn’t have chosen.
Once the software is installed, 78% agree their main supplier decides when and how it changes. Refusing can mean losing support on core systems, so 95% have paid for an upgrade they expected to worsen results.
Their latest vendor-driven change cost $12.87M a year on average. When their last AI or data project was slowed, paused or cancelled, 34% called vendor-driven costs a major factor and 56% a moderate one.