Garry Tan：智能体可代创始人处理客服
Greatest unlock for any founder doing their own customer support: an agent drafts every reply, every call recap, and a "what went wrong" note to everyone who ca
AI 导读
Garry Tan 认为，自己做客服的创始人最大的效率提升点在于：让智能体起草每一条回复、每次通话纪要，以及给每位取消用户写一份“出了什么问题”的说明；它还会管理 CRM 并提交 bug，创始人只需阅读并点击发送。
正文
Greatest unlock for any founder doing their own customer support: an agent drafts every reply, every call recap, and a "what went wrong" note to everyone who cancels. It manages the CRM and files the bugs. You just read and hit send
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